How to avoid Refund issues

At SeoulStyle Boutique, we strive to make every part of your shopping journey easy—including returns and refunds. To help ensure your refund is processed quickly and without complications, we’ve put together a simple guide on how to avoid common refund issues.

To further avoid refund complications, we encourage all customers to stay updated through the SeoulStyle Boutique Customer Portal. The portal provides real-time information on your return status, refund progress, and any actions needed from your side. By monitoring your updates regularly, you can quickly identify potential issues—such as missing documents or delayed return shipments—and resolve them before they impact your refund timeline. Staying informed ensures a smoother, faster, and more transparent refund experience.

1. Double-Check Return Eligibility

Before sending an item back, make sure it meets our return criteria:

• Item is unused, unwashed, and in original condition

• Tags and packaging are still intact

• Return request is submitted within the allowed return window

Items that don’t meet these guidelines may lead to delays or denial of refunds.

2. Submit Your Return Request Through the Customer Portal

Always initiate your return through the SeoulStyle Boutique Customer Portal.
This ensures:

• Your return is registered in our system

• You receive the correct return instructions

• Our team can track your package and process your refund faster

Returns sent without approval may cause significant delays.

3. Use the Correct Return Label

If you receive a prepaid return label or instructions from us:

• Ensure you print and use the correct label

• Attach it clearly on the package

• Avoid adding multiple or old labels that may confuse the courier

Incorrect or missing labels are one of the most common causes of delayed refunds.

4. Keep Your Return Tracking Number

Once you ship your return:

• Save the tracking number or take a picture of the receipt

• Use tracking to confirm when the package is delivered to our return facility

• Share it with support if there’s an issue

Having proof of shipment helps our team verify returns quickly.

5. Make Sure Your Payment Method Is Active

Refunds are always issued to the original payment method.
To avoid complications:

• Ensure your card is still active

• Verify that your bank account is open

• Update your bank if there have been any recent account changes

If a refund is sent to a closed account, your bank may need extra time to reroute it.

6. Check Your Information Carefully

Before completing your purchase or return:

• Confirm your name, email, and payment details are correct

• Make sure the order number is included in your return package (if required)

Incorrect or incomplete information can delay the verification process.

7. Follow All Return Instructions Provided

Please read all instructions carefully, including:

• Packaging requirements

• Items that must be included

• Deadlines for return shipping

Missing items (like free gifts or accessories) may delay your refund.

8. Track Your Refund in the Customer Portal

Once your return is received:

• Visit Order History → Refund Details

• Monitor real-time updates

• Contact support if anything seems unusual

This helps you catch potential issues early.

Our Promise

We’re committed to providing you with a smooth and transparent refund process. By following these tips, you can help avoid unnecessary delays and ensure your refund is processed as quickly as possible.

Thank you for choosing SeoulStyle Boutique—we’re here to support you every step of the way!